Beyond the classic model of Porter’s Five Forces, social expectations and environmental pressures are mounting on today’s businesses. Thankfully, tools exist to help businesses understand and improve their extra-financial performance.
Today’s businesses find themselves having to constantly adjust to new expectations from an increasingly informed consumer base, to changing laws around how they must interact with the natural environment, and to shifting demands from their workforce. Combined with the ever-increasing
These challenges are compounded by ever-louder demands from investors and other stakeholders for comparable and credible company disclosures that go beyond the financials, to explain how the business is responding to this new normal.