Home Articles Feature: Is Customer-Centricity the way to survive the technology storm?

Feature: Is Customer-Centricity the way to survive the technology storm?

Let’s face it. There are only two real
certainties in the Fourth Industrial
Revolution. One is that nobody is a
real expert, because it’s all just too
new. Remember when social media
started moving into the mainstream
around 10 years ago and suddenly
we had ‘experts’ pouring out of the
woodwork looking for their 15 minutes
of fame and a slice of the consulting
buck? We are seeing a similar
phenomenon now.  Read the full article here.