Category Archives: Features

Feature: How frontline innovation and systems thinking are reshaping resilience

South Africa’s healthcare system is defined by a paradox: world-class clinical expertise operating within severe fiscal constraints. In public-sector operating theatres, shortages of specialists and frozen training posts have created persistent bottlenecks. Yet a new solution is emerging − one that moves from personality-driven workarounds to system-driven resilience. FOR DECADES, SOUTH AFRICAN CLINICIANS HAVE IMPROVISED…

Feature: Why human rights matter in the modern workplace

Work has never been better. So why does working feel so much worse? HUMAN RIGHTS DAY REMINDS US to reflect on our constitutional rights, including human dignity and fair labour practices. Yet today one of the places where these rights are most often tested is the workplace. Much attention is focused on the conditions in…

Feature: Preparing for digital VAT: How finance teams can get ready for SARS’s next phase of tax modernisation

As tax authorities around the world accelerate their digital transformation agendas, the way businesses report and manage tax is changing rapidly. Technology is becoming central to how governments improve tax administration, increase transparency and close revenue gaps. IN SOUTH AFRICA, THE SOUTH AFRICAN REVENUE SERVICE (SARS) is pursuing this shift through its Modernisation 3.0 programme.…

Feature: Why global commercial growth slows down: And how eLearning can fix it

‘Global expansion rarely fails because of poor strategy − it falters in the execution,’ says Michael Gullan, CEO of G&G Advocacy, an e learning consultancy that supports multinational organisations in building high performing teams across diverse regions. As companies enter new markets, they often presume that approaches that succeeded in one area will naturally succeed…

Feature: Why professionalisation and technology are inseparable

Digital transformation in government was highlighted in the 2026 SONA as one of its national priorities in building an ethical, capable, and developmental state. This is a comforting statement of intent by government to embed technology as part of its infrastructure in the enablement of service delivery. WHILE THE PROFESSIONALISATION OF THE PUBLIC SERVICE POLICY…

Feature: Delivering fairness: How the amended dismissal code affects you

How changes to the Code of Good Practice on Dismissal modernise labour management. People are the beating heart of every business. They bring the perspective, ingenuity, skills, and experience that help organisations excel and deliver. Yet it doesn’t always work out. A person might not be suitable for their role and duties, they might not…

Feature: The future of healthcare financing: Why brokers must stay agile in South Africa

South Africa’s healthcare financing landscape is shifting rapidly under the pressure of rising costs and economic uncertainty. With medical scheme premiums set to increase, many households are being forced to rethink how they manage healthcare expenses. Even the most comprehensive medical aid plans often leave members exposed to co-payments and shortfalls, sometimes amounting to thousands…

Feature: Why South Africa’s unsafe water situation demands immediate intervention

Access to safe drinking water is essential for health and wellbeing, yet across South Africa, water quality is not always reliable. Some cities meet health standards, but national reports show that only 14−16% of municipal water systems consistently provide water that is safe to drink. Aging infrastructure, rapid urban growth, and climate pressures make it…

Feature: Humans have always been black boxes

The most urgent leadership development challenge of our time isn’t technical. It’s the same one AI researchers are losing sleep over, and we’ve been living with it for millennia. IMAGINE ASKING A COLLEAGUE why they made a critical call. They pause, think carefully, and say: ‘I’m not entirely sure. It just felt right.’ We accept…

Feature: Business under the spotlight

The success of Operation Vulindlela – launched by the Presidency in partnership with National Treasury to implement structural reforms and support economic growth − shows how much can be achieved when government joins forces with the private sector. This raises the question: what is the role of business in South Africa’s economy? And how will…