How will the future workplace function? Will the rise of digital dictate our working life as well as our social life?
Chief Executive of global design and innovation studio Brilliant Basics, Anand Verma gives his thoughts on the future of work and how managers and organisations will have to start adapting to their employees with the rise of the digital workplace.
“If you look at the history of business, employees had to adapt to managers and managers had to adapt to organisations. My belief is in the future it will be the reverse, managers and organisations will have to adapt to employees. A lot is changing with employees being social and mobile and digital natives. They are not stuck to one job forever, which means the future of work has to change too. That is one perspective.
“The second is that employees are also digital consumers. They are consuming digital products and services in their day to day lives. They are social, mobile and connected. There is a belief I have that a lot of organisations are not digital enough to serve those digital consumers. So, I see the future of work as being far more digital, far more automated, and as the workforce is evolved and evolving, employees will expect the same kind of experience they get outside the workplace. I think organisations have to move forward like the world and the consumers have.
“The third part that I am really excited about is this. I think the future of work will be driven by the following:
- Physical Work Experience
- Digital Work Experience
- Emotional Work Experience
“These three pillars have to come together to define the Future of Work that is getting disrupted by digital as well as a new generation of workforce.”