Too many companies seem to be rolling out one-sided innovation that only benefits them, and not their customers. This is especially outrageous when it comes to how customer service technology is (mis-)implemented. Kevin Phillips CA(SA) CEO of IDU Group Have you recently taken a company up on their suggestion to WhatsApp their helpdesk instead of…
Can money buy happiness? This is a question that has been debated for centuries, with no clear consensus. However, what if the real question is not whether or not money can buy happiness, but whether or not money can buy freedom? Usha Maharaj CA(SA) Executive and Leadership Development Coach; passionate about women empowerment and human…
For several years, we have seen a strategic shift in the way that the chartered accountant plays a role in business. In earlier years, the accountant and/or the accounts department were viewed as a back-office function that only ran the numbers and submitted financial information. In today’s working environment, accountants are playing a far more…
This is a list of things to do each day if you choose happy. This is my way of turning on the light. Try it. It works for me. No, this list is not about what to do when Eskom implements load-shedding, although happiness will certainly be found the day that load-shedding is a thing…
2022 has offered more than its fair share of challenges for small and medium businesses (SMBs), including frequent load-shedding, a volatile exchange rate, rising inflation and interest rates, and ongoing supply chain disruption. These difficult trading conditions highlight the harsh economic environment, a beyond-resilient South African SMB market, and the importance of a disciplined approach…
Tax systems are complex and have historically tended to change slowly. However, in the wake of rapid digitisation, global geopolitical instability, financial crashes, and then the COVID-19 pandemic, the pace of change in business, and thus in entire financial systems, including taxation, has increased too. In the five years since my company was founded, we’ve…
While most central banks across the globe are exploring the issuance of a CBDC, the key motivations for its issuance are specific to each country’s unique requirements. Currently 105 countries, representing over 95% of global GDP, are exploring a central bank digital currency (CBDC). A CBDC is a digital form of central bank money that…
Considering what the global economy has been through the previous few years, expert advice is necessary for individual financial growth and also within the venture capital market space. Accountancy SA spoke to some of our members within the investment space about their advice and tips for 2023. Venture capital ecosystem predictions for 2023 By Kabelo…
South Africa is suffering from a silent pandemic, a mental health crisis that seems to get worse every year. A 2017 study found that South Africa’s mental health crisis is costing the country around R232 billion a year due to lost productivity from employee absenteeism caused by stress, anxiety and depression. The equation is simple:…
We are all only too aware of the dire state of South Africa’s state-owned power provider – Eskom. We now live in a state of permanent load-shedding, only the stages of load-shedding alternate depending on the time of day, energy consumption and how much or how little power is available on the grid at any…