Evolving into the Authentic Self: Talitha Ferreira CA(SA)

BECOMING AUTHENTIC AS AN INDIVIDUAL GIVES YOU THE POWER TO BE A CHANGE AGENT FOR YOUR OWN WORKING ENVIRONMENT TOO, AS A RESULT OF THE PROFOUNDER AND MORE CONNECTED WORKPLACE INTERACTIONS YOU WILL CULTIVATE Authenticity requires consciousness and connectedness. It’s a pursuit that Talita Ferreira has devoted much of her life to. When people are…

SPONSORED CONTENT: Ghost employees could cost you your business

The occurrence of ghost employees on a company’s payroll system ranks as the most difficult type of payroll fraud to detect, particularly in larger companies where no proper controls exist. Over time, this can pose a serious threat to the organisation’s profitability and sustainability, declares CRS Technologies general manager Ian McAlister. “A ghost employee is…

ASA: Aug 2019 Issue

Read the magazine here Download the magazine here In August we celebrate women, and that’s the reason we feature a selection of diverse and amazing women in our cover profiles this month. A survey has shown that women hold only about 5% of the Fortune 1000 CEO positions – this despite research that shows that…

We can all lead change

South Africa is facing a crisis of confidence from inside the country and internationally. SAICA and the Accountancy profession are no exception. When organisations, communities, or societies face intractable challenges, the cries for leadership can be deafening. Often these cries reflect the longing for individuals who possess special talents and attributes to inspire their organisations…

Opinion piece: Chatbots – revolutionising telcos’ contact centres, driving a better customer experience

By Emmanuelle Salon, Business Development Manager – Telcos – South Africa – Wipro Limited The local contact centre industry is thriving and has seen substantial growth over the last four years, as South Africa became an enticing destination for offshore business. Concurrently, telcos across the world are seeking to improve their customer experience and reduce…